Returns & Exchanges
At Cottonworld, we want you to be completely satisfied with your sustainable fashion choices. If your garment isn't a perfect fit, we offer a hassle-free 30-day return and exchange policy for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is folded neatly to prevent damage during transit.
Ship the Items
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing